Only employees can register for the website.  Select the LOGIN button on the website and CREATE ACCOUNT.

Your registration will be sent to the Global Commercial Brand Engagement team for approval within 48 hours. Once processed you will be sent an email confirming your registration. 

If you have any enquiries regarding your registration please contact orders@zincgroup.com 

Orders received prior to 11am AEST will be dispatched same day. Orders received post 11am AEST will dispatch next business day. Our warehouse is located in Melbourne and all orders are dispatched on a standard road service.

Delivery transit times* will vary from location to location. For a general guide please see below:

• Melbourne Metro  Next business day
• VIC / Sydney / Adelaide  1 - 2 business days
• Brisbane  2 business days
• NSW / SA / ACT  2 - 3 business days
• Hobart /TAS / Perth / Darwin  4 - 5 business days
• QLD / WA / NT  5 - 7 business days

*Please note above timeframes are a guide only. Whilst we endeavour to ensure orders are delivered in time, we cannot guarantee transit times 100% of the time.

Once your order has been dispatched you will be notified by email.  Your dispatch notification includes a consignment number and a link to our live order tracking system.   Enter your consignment number to track your order, including dispatch date, delivery ETA or delivery confirmation.

To obtain a ‘Proof of delivery’ you will need to email us at orders@zincgroup.com 

To assist you with crafting a personalised note for your client, we’ve created some messaging guidelines and draft examples. Please click here to view them.